Patient Rights & Responsibilities
For all planned cases, Customer service executive shall inform you a day prior on date and time of arrival.
- Follow the rules and regulations of the medical centre and treat staff and other patients with dignity and respect, and not conduct any activity that will disrupt clinic operations.
- Provide complete and accurate information including full name, address, telephone number, date of birth, insurance details, and employer details whenever necessary.
- Provide accurate and complete information concerning present complaints, past medical history, allergies, hospitalization, medications, and other matters related to health.
- Follow the treatment plan advised by the physician, including instructions of nurses and other healthcare professionals as they carry out the physician’s orders.
- Show consideration for the needs of other patients, especially where their needs are greater.
- Be respectful of the privacy of others and the property of the medical centre.
- Patients are responsible for their own actions if they refuse treatment or physician advice.
- Respect the clinic’s NON-SMOKING ZONE policy.
- Assure that financial obligations of patient care are fulfilled as per clinic policies.
- Follow instructions for designated parking areas for the convenience of others.
Plan your Visit
Know what to expect and get tips to make your visit easy and comfortable.
All about Appointments
Here’s what you need to know to request your first appointment.
Patient Rights & Responsibilities
Our healthcare team is committed to serving you with compassion and the best quality medical care.
